Frequently Asked Questions
- FAQ: How to log into the Risk Assessment Platfrom
- FAQ: How do overrides work?
- FAQ: How to upgrade an assessment unit to a newer version of a risk model
- FAQ: What are the dependencies for App Setup content, such as the Risk Model or Methodology?
- FAQ: The Forgot Password function is not sending an email
- FAQ: Control Effectiveness Rating is "Not Assessed" on the Risk Questionnaire page for rated controls
- FAQ: How to change a published risk model?
- FAQ: Can an approved risk or control be reopened if the original approver is unavailable?
- FAQ: How do I create an assessment for a specific risk model?
- FAQ: What are technical considerations for using VPN to access the Risk Assessment platform?
- FAQ: What are the references and key risk areas for each of the global risk models?
- FAQ: Why isn't the Owner field visible in the Assessment Unit Details window?
- FAQ: What is the schedule for the bi-weekly Action Reminder emails?
- FAQ: Message while configuring a risk model: "No automatic answer sets exist for the current default risk methodology"
- FAQ: How do I add Stakeholders to the sub-assessment report?
- FAQ: Why is the Add Controls button greyed out for the risk factor?
- FAQ: Where can I see weightings for all the questions in the risk assessment?
- FAQ: Where is my data stored? How does data sovereignty work?
- FAQ: Can I add a description to a Company Control?
- FAQ: How do Control Effectiveness Rating overrides work?
- FAQ: What effect does the Weight column have on the risk rating?
- FAQ: Why do I get a DNS error when trying to reach the Risk Assessment Platform login page?
- FAQ: What is the Bulk Update button on the Controls Library page?
- FAQ: Why is the Bulk Update button greyed out on the Risk Model page?