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  1. Arctic Intelligence
  2. Risk Assessment
  3. Frequently Asked Questions

Frequently Asked Questions

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  • FAQ: How to log into the Risk Assessment Platfrom
  • FAQ: How to change a published risk model?
  • FAQ: How to upgrade an assessment unit to a newer version of a risk model
  • FAQ: What are the dependencies for App Setup content, such as the Risk Model or Methodology?
  • FAQ: The Forgot Password function is not sending an email
  • FAQ: How do overrides work?
  • FAQ: How to add pages and paragraphs to the assessment and assessment unit reports
  • FAQ: Control Effectiveness Rating is "Not Assessed" on the Risk Questionnaire page for rated controls
  • FAQ: Can an approved risk or control be reopened if the original approver is unavailable?
  • FAQ: How do I create an assessment for a specific risk model?
  • FAQ: Causes of slow performance / What URLs need to be whitelisted?
  • FAQ: What are technical considerations for using VPN to access the Risk Assessment platform?
  • FAQ: Why do I get a DNS error when trying to reach the Risk Assessment Platform login page?
  • FAQ: Why isn't the Owner field visible in the Assessment Unit Details window?
  • FAQ: Why am I being redirected to the Dashboard instead of the Risk Assessment History page?
  • FAQ: Why does my approved risk factor reopen when I edit the control?
  • FAQ: What are the references and key risk areas for each of the global risk models?
  • FAQ: Can risk assessment data be used in Power BI?
  • FAQ: Analytics - Control Ratings dashboard import errors and tips for global dashboards
  • FAQ: What is the schedule for the bi-weekly Action Reminder emails?
  • FAQ: Message while configuring a risk model: "No automatic answer sets exist for the current default risk methodology"
  • FAQ: How to bulk update assignees and approver?
  • FAQ: How to add an additional approval stage for a risk factor or control?
  • FAQ: How do I add Stakeholders to the sub-assessment report?
  • FAQ: How to hide risk ratings from assignees?
  • FAQ: Why is the Add Controls button greyed out for the risk factor?
  • FAQ: Where can I see weightings for all the questions in the risk assessment?
  • FAQ: Where is my data stored? How does data sovereignty work?
  • FAQ: How do Control Effectiveness Rating overrides work?
  • FAQ: What effect does the Weight column have on the risk rating?
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