FAQ: How to add user to a subcompany?

Applies to: AML Accelerate

Relevant to: Companies with the 'Enterprise' license

Question

• How do I add more users to a subcompany?
• I can’t add a user to my subcompany.
• Can I redistribute more users from one branch to a different branch?
• Is there a way to add extra users to a subcompany?

Answer

To manage users for your account, you must be the Enterprise Admin.

1. Access the Invite User(s) page:

   • Click on the Settings menu (cog icon) at the top right of the AML Accelerate window.
   • Select Account Management from the dropdown menu.
     
     • Go to the Users(s) panel.
     • Select the Invite User(s) tab.
2. Under the Subcompany(ies) column, select the subcompany you want to add the new user to by using the drop-down menu.
3. Enter the User's email address in the email field, and press the email button to send the invite.

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Notes:

• Users can only be added if user slots are available, as shown in the Email field.
• The invited user will receive a welcome email with a link to activate their account and set a password. The activation link expires in 24 hours.
• If the link expires, delete the invitation from the Invited Users tab and re-invite them.

Related Articles

• FAQ: How can I redistribute seats between subcompanies / entities?
• FAQ: How to add or remove users to the account?