Applies to: AML Accelerate
Question
My account is locked and the Forgot Password function didn't send me an email. How do I reset my password?
Answer
While your account is locked the Forgot Password function will not work.
Your account will be unlocked automatically after 4 hours, so please wait 4 hours and then try again to reset your password.
If you cannot wait the 4 hours, please contact the Company Admin for your AML Accelerate account.
If you are a Company Admin and cannot wait 4 hours, please contact the Arctic Intelligence Support team.
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