FAQ: How do I log a support ticket?

Applies to: Health Check

Question

How do I log a support ticket?

How do I contact support?

Answer

The easiest way to log a support ticket is within the application by clicking the Support button on the lower left of the platform. This popup has several key functions:

• Support - log a ticket directly to our agents
• Help Centre - explore the knowledge base and find answers to common questions
• Community - contribute to the development of our solutions by sending us feedback and enhancement requests

The direct URL to the support desk is: https://arctic-intelligence.zendesk.com

Alternatively, you can send an email to [e-mail].